We currently ship to all major metropolitan areas in Victoria. If you’re in another state or territory, our Live Chat team is available 7 days a week to help you with alternative ways to shop.
$10 flat rate.
Please note - for customers living in remote areas, differing delivery methods may be required and the above shipping rate may not apply. If this is the case, we will contact you prior to processing your order to discuss delivery options and prices.
Sorry, we only ship orders in Australia.
Delivery takes approximately 3-5 working days. Delivery details will be provided in your order confirmation email.
You’ll receive an email from us when your order has been shipped. This email has your tracking link, so you can follow your order’s delivery journey. You can also set up a Dulux account, then log on and track your order.
No, we only ship to residential and business addresses.
We always aim to make sure our customers love our products, so to make sure you are happy with the final colour of the paint you choose, we recommend you order a colour sample via our Dulux Colour Shop first.
We do not offer refunds or exchanges for products that have been tinted for your order if you have ordered the wrong colour, sheen level or product, or have changed your mind.
Non tinted paints, other liquid items and accessories can be exchanged or refunded within 30 days after delivery, provided they are unopened, unused, and in original condition and accompanied by your transaction receipt.
To arrange an exchange or return, you can contact the Dulux Help & Advice team directly via live chat or call us on 13 25 25 and we’ll take you through the process.
30 days after the date of delivery providing it satisfies our returns policy as per the above.
Paint: all cans of paint from our Dulux range that are unopened, unused and in their original condition and packaging can be returned.
Accessories: any accessories that are unused, unopened and in their original condition and packaging can be returned.
Received the wrong product? Product damaged in transit? Issue with your order? We’re here to help make it right. Simply contact our Help & Advice team on 13 25 25 for assistance.
Return shipping to the nearest Dulux location (to be advised by our Help & Advice team) is to be arranged and paid for by the customer. We recommend that you return the product via tracked postage and require that you pre-pay all postage. You assume any risk of lost, stolen or damaged goods during transit and therefore we recommend that you insure your parcel. Dulux will not be responsible for parcels lost, stolen or damaged in transit. Original shipping fees are non-refundable.
When purchasing paint it’s important to check the spread rate of the product. A lower spread rate means that the coverage of the product won’t be as thick, meaning that more coats will be required.
As a general guide one litre of Dulux Wall, Dulux Trim or Dulux Ceiling paint covers approximately 16m2, while one litre of Dulux Primer will cover approximately 14m2.
You can test your favourite colours at home with a 100ml sample pot or Colour Swatch to get the most accurate representation of the final result.
Sample the best of our range
Make selecting and trialing colour easy with our curated range of colour samples on the Dulux Colour Shop.
Sample the entire range
Shop the full range of colour samples from over 4,500 colours in the Dulux range from the Dulux website.
Dulux Australia paint is manufactured in Australia.
The higher the sheen level in a Dulux paint, the higher the shine. Want a high gloss look? Choose a high sheen level. The higher the shine, the more durable. To help you choose the right sheen level for you, here’s a handy guide.
Matt Finish: Matt paint with its low light reflection provides a sophisticated finish that helps to hide surface imperfections.
Low Sheen Finish: Low sheen paint forms a velvety finish that is hard wearing, is easy to keep clean, and is commonly used on walls.
Semi Gloss Finish: The mid-level sheen of Semi Gloss is a finish that works well on walls or on doors and skirting boards.
Gloss Finish: Gloss paint has a high reflective finish and is durable and easy to clean.
We’re here to help. You can call our Help & Advice team on 13 25 25, or try Live Chat on our website.